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Plumsteadville Family Practice

1
"CARE" THAT PUTS YOU IN THE HOSPITAL!

This is the worst practice I've ever known. I was a patient her for several years, and was only her due to an insurance change, and it was close. I have a chronic condition, and disabled. Dr. McKenna had gone on vacation and hadn't renewed my prescription. I needed this med to function. It took 4 phone calls for a Dr to call me back, it was Joe Farrera. He was annoyed that I had called, belittled me, and refused to renew a vital perscription even though I had already been without my pills for 2 days. I was told to make an appointment, and I had better be nice to him. Needless to say a few hours later I was in the hospital in excruciating pain! I will never go back. Earlier this year, my daughter needed lab work done for abdominal pain, she ended up a week later in the ER, here she had a kidney infection. She asked them why the lab work hadn't picked it up. She was told they forgot to send her samples in for tests!

by ilex in Pipersville, PA on July 30, 2017

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"CARE" THAT PUTS YOU IN THE HOSPITAL!
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This is the worst practice I've ever known. I was a patient her for several years, and was only her due to an insurance change, and it was close. I have a chronic condition, and disabled. Dr. McKenna had gone on vacation and hadn't renewed my prescription. I needed this med to function. It took 4 phone calls for a Dr to call me back, it was Joe Farrera. He was annoyed that I had called, belittled me, and refused to renew a vital perscription even though I had already been without my pills for 2 days. I was told to make an appointment, and I had better be nice to him. Needless to say a few hours later I was in the hospital in excruciating pain! I will never go back. Earlier this year, my daughter needed lab work done for abdominal pain, she ended up a week later in the ER, here she had a kidney infection. She asked them why the lab work hadn't picked it up. She was told they forgot to send her samples in for tests!
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