Q&A Newbie (0 pts.)
It's hard to even put into words how amazing this company is. Two words that come to mind about my expierence with New Day Tornado shelters are: STRESS FREE! From the initial contact to the installation everything was smooth sailing. The owner, Derk, contacted me after I submitted an inquiry online. He told me all about the shelter and we scheduled installation. Derk, himself, was the one to come install my shelter! He arrived on time, explained the process and got to work. It was interesting to watch my shelter get installed. He didn't mind my watching and answered every question I had. He didn't leave until everything was perfect. We even went over everything that was included and how everything works. He taught me how the locks work and after showing me how had me do it to make sure I understood! Top notch customer service and satisfaction. I would recommend this company to anyone looking for a shelter! A+++++++
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