The horror story goes on.....Today, the last bridesmaid goes to pick up her dress and they can't find the bride's name for the dresses to be under. After 10 minutes, they finally find the dress. Really!????!

I can't say anything good about Specially Hers. I was an awful experience there from beginning to end. They don't listen to their customers concerns, only interrupt them repeatedly instead. They kept bragging about how they've been in business for 30 years; however, I have no clue how. They overcharged us when it could have been totally prevented and didn't tell the girls until it was too late to cancel. They ordered too big of sizes I can only assume in hopes of getting more money for the alterations. When a swatch was ordered that also was a nightmare. Nobody knew anything about it even after receiving a call weeks prior it was in the store and the day it was to be picked up. When asked about it, they had to be told to check into it multiple times. They outright lied saying they said they would deliver it when found. Wouldn't you think that after 30 years they'd have a standard place to find all swatches that come in and also not be surprised at the size of them? I won't ever recommend them to anyone and will not set foot in that store ever again.