Hello there. This is Susan Whitney. My roomate Virgil Turner spoke to somebody from ur clinic. Then a man called him back and I was thinking it was you since u are the head Dr there. We don't want any problems, we have had enough of them with our 2 cats and flees lately. now I gave our 2 cats a tablet each in their wet food and made sure they comsumed the whole pill. The Comfortis is what was recommended and what we bought from you. 6 tablets for I believe it was $79. And Virgil told me that u kept telling him that he wasn't using the pills right. We did use them right. I'm not quite sure what u meant by not using them correctly. The flee sprat did not work. These products should be guaranteed. I don't know why there's such a fuss over this. Looks like u have a good reputation and I don't know why you would doubt us that the spray that we spent $18 on and the $79 that we spent on the 6 pills. Since the spray did not kill their flees we got a fogger and that seemed to help with the flee problem but our poor cats still had flees and yes after I gave them their pill of comfortis on July 3. Advantage 2 is designed to kill the flees, eggs, larve and kills it all and we found out about that on the internet. And ur Comfortis the flees have to actually bite our 2 sweet cats in order to die off and the Comfortis doesn't take care of killing eggs and larve.We are telling you what has happened yet u are doubting us ? We have been bit and itching and our poor kitties still are miserable. Your products should be guaranteed. I would like to hear from you reguarding this situation asap. We will return the 4 Comfortis pills and the flee sprat that didn't take care of the problem. And yes we used it correctly. To make sure our 2 cars had one pill each and to spray out carpet, drapes and bedding. The products didn't work and I don't know how u could say that we didn't know how to use the products is upserd. We would like to return these useless products to us the 4 pills left and the flee spray and get a total refund since these products didn't work for us. Susan Whitney
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