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patrickhayden990's Profile, Indianapolis, IN

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Blossom Chevrolet

1
Terrible Customer Service

We took our Aveo in because it was having trouble starting. The service tech we talked to was grumpy, argumentative, and deceitful. He told us there would be a diagnosis fee but refused to tell us how much that would be other than that it wouldn't be much. When I have taken my car to the dealers in Evansville, they have never charged me to plug in the code reader. Also when I took my car into Champion in Avon, they allowed me to put the diagnostic fee towards the repair. The service tech told me that no one does that anymore even though I just told him I had taken the car there this summer.

There was also a recall for part of the headlights. We made sure he knew that we expected them to fix that while he had the car. In the end they charged us $100 to plug in a code reader that I could have had any O'Reilly Auto Parts store for free, plus miscellaneous fee for who knows what and $80 for the labor to replace the battery. In addition to this they never actually fixed the recall!! We will not be returning to this shady dealership.

by patrickhayden990 in Indianapolis, IN on January 10, 2015

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Recent Reviews

Terrible Customer Service
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We took our Aveo in because it was having trouble starting. The service tech we talked to was grumpy, argumentative, and deceitful. He told us there would be a diagnosis fee but refused to tell us how much that would be other than that it wouldn't be much. When I have taken my car to the dealers in Evansville, they have never charged me to plug in the code reader. Also when I took my car into Champion in Avon, they allowed me to put the diagnostic fee towards the repair. The service tech told me that no one does that anymore even though I just told him I had taken the car there this summer. There was also a recall for part of the headlights. We made sure he knew that we expected them to fix that while he had the car. In the end they charged us $100 to plug in a code reader that I could have had any O'Reilly Auto Parts store for free, plus miscellaneous fee for who knows what and $80 for the labor to replace the battery. In addition to this they never actually fixed the recall!! We will not be returning to this shady dealership.
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