Q&A Newbie (0 pts.)
I ordered Christmas gifts on 12/1/14. The website said allow 2 weeks. I began emailing on12/14. No response called three times and finally got an answer on 12/16. They were" just packing" my order. I told then that I needed it by 12/20. They said "no problem" that it would be here. IT IS NOT HERE! I am now scrambling for another gift that won't be monogrammed! Very poorly run company!
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