Q&A Newbie (0 pts.)
I'm not certain if there are two Burleson Services, but I too submitted a claim to a homeowners warranty program and was given to BSI. I called the phone number given to me by the warranty company about 30 minutes after the claim was submitted. The phone staff at BSI was very friendly and helpful. The technician arrived on time and was polite and efficient. The repair was done swiftly and thoroughly. Two days from claim submission to completed repair. I'm pleased.
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