1

Children's Courtyard on Silversage! Stay Away

I wish I did not have to give this center any stars at all. This center was a nightmare.... We just pulled my children out because, while watching the cameras, I caught the teacher of my youngest child (the teachers name is Kristine Porter), repeatedly wrapping a blanket around his head and holding him down on the mat at nap time. When I called the center and informed them what was going on they didn't even go check on my child, nor did they remove the teacher while figuring out what was going on. They only removed her from the room before allowing a police office in the building who was there to do a well check on my child (since he wasn't moving and no one checked on him). They then lied to the police, were uncooperative and told him that he had to leave the building?????????? This was a complete nightmare for me and my husband. CPS is currently investigating them for this incident. The regional director said she would be in contact with me and she never called me. They did give us a refund on our yearly registration, weekly tuition and the summer enrollment fees, but I would have much rather of had a director and assistant director who were making sure my child was safe and who would have cooperated with police to make sure that a child is in good hands. Why they chose to leave a teacher in the room who was in question for something so severe AND not check to make sure that my child was BREATHING, is beyond me. Why they would ask law enforcement to leave when they are there to check on the well being of that child, is insane.... I gave this center time to fix other issues, such as the high teacher turn over in my oldest child's class, other teacher issues, etc. But, they just can't seem to keep many teachers for very long. The teachers constantly complain about the director to the parents. This center needs some serious serious help.