ZERO STARS
They failed at the one thing that they were hired to do. We hired this company in February after deciding that the accounting firm we had used for the last few years was too big to really care about our tiny business. Morling & Co., a firm that seemed tailored to small businesses, told us no problem, gave us an info packet, and said if we got the info packet back to them by March 21st, our taxes would be prepared and e-filed by April 15th.
So, we fill out the appropriate information about our finances, gather all tax documents and send them off by March 21st as directed. We heard from them once right after sending the packet, where they called and asked a few follow-up questions. Then, nothing....we waited and waited. When we hadn't heard from them by April 14th, my husband and I were fairly concerned.
Tax day came and they still hadn't called, so my husband calls and they admit that THEY DID NOT DO OUR TAXES!!! What?!?!?!
Then, to try and escape the liability they themselves created, they "advised" us to pay a tax rate of what amounted to 50% of our income to cover THEIR butts so that penalties and interest wouldn't start to accrue. FURTHERMORE, he tried to get US to file the extension for filing when THEY were the ones that missed the deadline, so that it would seem like WE had missed the deadline, and not THE FIRM WE HIRED TO WORRY ABOUT THIS STUFF FOR US. To make matters worse, when we were able to see what little calculations they had actually accomplished, they had our income off by $62,000!!!! I know all of this sounds made up, I can hardly believe this happened myself, but unfortunately it is all too real.
I don't know how a company stays in business when they fail at the one thing they are hired to do, but I AM TELLING EVERYONE I KNOW TO STAY AWAY FROM THIS ACCOUNTING FIRM!!! What a freaking circus, I was and continue to be flabbergasted by this. Needless to say, we fired Morling & Co. and have hired another accountant to file our taxes.
for Morling & Co in San Francisco, CA