1

They have lost a regular customer.

I recently brought my car to this car wash. I have been there before and always been satisfied with the service. Today however was much different. My windows were still dirty, as were my wheels, and the car was not thoroughly dried. When I asked to speak to the owner or manager I was told they were not there. I asked one of the guys for the window cleaner and a rag and proceeded to clean the window myself. There is much more to the story, but suffice it to say the customer service was awful. Too bad, since in the past I have been very satisfied with there work.