I have used HSI at one of our commercial locations for 3 years and have nothing but positive feedback. They are thorough and professional. And best of all, there is no long term contract. Slightly less expensive than Protection One, and way better customer service. Have you ever tried to cancel a contract with Protection One? Good luck - I spent two years negotiating after we closed one of our retail stores and ended up paying $900 out of the $1400 they said we owed. I WILL NEVER USE PROTECTION ONE AGAIN!!! The local branch manager, Shane Hyland, was rather uncooperative, especially give the outcome of the settlement. His sales guy, Cody Tooze, seemed to want to work with us and find an amicable solution, but Shane showed absolutely no willingness to work out a deal. Good riddance Protection One - HSI will get all my business in the future.

I have used HSI at one of our commercial locations for 3 years and have nothing but positive feedback. They are thorough and professional. And best of all, there is no long term contract. Slightly less expensive than Protection One, and way better customer service. Have you ever tried to cancel a contract with Protection One? Good luck - I spent two years negotiating after we closed one of our retail stores and ended up paying $900 out of the $1400 they said we owed. I WILL NEVER USE PROTECTION ONE AGAIN!!! The local branch manager, Shane Hyland, was rather uncooperative, especially give the outcome of the settlement. His sales guy, Cody Tooze, seemed to want to work with us and find an amicable solution, but Shane showed absolutely no willingness to work out a deal. Good riddance Protection One - HSI will get all my business in the future.