Q&A Newbie (0 pts.)
Great working with initial sales team and techs. After 15 visits trying to fix issue from installation date when system would fail due to ambient temps, service manager Bob claims it's because I don't do maintenance on the system. Horrible overall experience, Bob belittles my wife on phone and is disrespectful. I wouldn't work with them again due to this interaction and even more so since the company can't fix the issue. Steer clear
Great working with initial sales team and techs. After 15 visits trying to fix issue from installation date when system would fail due to ambient temps, service manager Bob claims it's because I don't do maintenance on the system. Horrible overall experience, Bob belittles my wife on phone and is disrespectful. I wouldn't work with them again due to this interaction and even more so since the company can't fix the issue. Steer claer
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