Moscarillo's of West Hartford

All nurseries have beautiful merchandise, I think we would agree. Where a business distinguishes itself is by its service and convivial environment. I have more than once seen /heard management order employees, usually young adults, around ...

Moscarillo's has beautiful plants, and if you're an experienced gardener, you'll probably love it. But if you're a beginner or have questions, I wouldn't recommend them. I went earlier this week looking for some specific things. I asked the man behind the counter if ...they were going to get any more of a planter that they were out of. He told me I could go ask inside. Then I asked him if they carried a particular plant because I couldn't find it. He said yes, pointed, and said, "It's over there somewhere - maybe about the fourth row." I looked there but couldn't find it. Another young man who worked there walked by, and I asked him. He was very nice and tried to help me, but I don't think he knew what the plant was. He said that the first person I spoke to would be back in a minute, and that he could help me. I waited about ten minutes, and I walked outside. The two were standing together, and the younger man asked me if I had found what I was looking for. I said no, and that I was giving up. The first man I spoke to just laughed, which I thought was very rude. Obviously customer service isn't particularly important to him. There are a lot of nurseries with very nice, helpful staff members, so I wouldn't shop there again. Read More