If you are looking for seasonal items for gifts at a great price, it might be your lucky day. I purchased 2 different items that I love, and decided I wanted more for gifts after I got home (which is 90" away). I called and ordered the additional by phone, and the service was fantastic (Mary was the sales associate who helped me today). I can't wait to go back on my "girl's week-end" next year! ...read more

This store is great! The service is awesome and help you find what your looking for in your price range! I can find something to buy everytime even when on a budget! ...read more

Worst possible place to shop....dont even care about the quality of the shoes, the customer service is horrible. ...read more

Do not buy from this store....the shoes are low quality and the customer service is even worse...My son got 7 days worth of ware from his $65 dollar shoes, that he wore only to school. The soles are pulling away from the shoe, and all the manager could say on a return was,..."oh these look worn"....yeah they were white shoes worn for 7 days....so if you are one to change out your shoes every other week.....then this is the store to shop at...because thats all they will last is 7 days. The manager at the Birch Run outlet *Amber Hasse" is the worst manager and people person ive ever encountered...you might as well talk to the wall outside the store. ...read more

I have shopped at the Coach Oultlet in Birch Run before and I like the atmosphere and the customer service. ...read more

First time visit around December '08. Was quite pleased with the deals to be had. The salepeople were very accomodating and pleasant. Large selection with shelves being filled continuosly. Definately worth a visit. I bought a larger size duffle style purse, classic Coach logo material with leather edging/base for $150USD. ...read more