JOCELYNN'S BRIDAL

I happened to find this store by accident. At first the personell didn't seem that friendly however once I asked if I could try on some dresses they were extrememly helpful! The girl was very sweet and helped me with everything I needed, zipping up and tightening up the dress. I had my 2 children with me and they were wound up. The 2 sales people were very understanding and didn't make me uncomfortable having them there at all! I found this to be suprising since I was getting frustrated. I would reccommend this store to anyone looking for helpful service!

3 weeks ago, I went to Jocelynn's (recommended by a co-worker) and I asked how much it would be to take in a bridesmaids dress that was not purchased from the store. The associate went to the back to ask how much it would be and asked me again where I purchased it - I told her it was from San Francisco. She went back and then asked me if I needed it hemmed and I told her no. She went back yet again and told me it would cost between $50-60. I told her that I was losing weight and she said not to worry, that it would be taken care of at the 2nd fitting.
When I came in for my first fitting, an older woman pinned me up and then printed a receipt for $85! I told her that I came in previously and I was told 50-60. She said that she would do it for 75, but that she thought I was tricking her. I said that I wouldn't pay more than $60 for the alterations since that was what was quoted to me. She interrogated me about what day I got the quote and who I spoke to. I told her she was wearing a scarf and to look at the handwriting in the appointment book to find out who I spoke with. She proceeded to throw a tantrum, calling me a trickster, and pulled out the needles from the dress. I said this was a terrible way to do business...and then she said she would do it for $65...I told her why are you going to quibble about $5? Eventually, she said she would do it for $60 but that she would never do an ""outside"" dress again and commented that she pays her sales girls $20 an hour. Why I needed to know that was beyond me. I wish I had just taken my dress elsewhere, because I just went in for my 2nd fitting and the dress was too big and she refused to fix it. At most, I lost 2 pounds since the first fitting and there was an inch of extra material around me. Another associate there said that I looked pregnant with a boy (FYI, I do not - and if I did - it's QUITE inappropriate to say that to a customer). She said she'd fix my dress for $15 - bringing me to what she wanted to charge me in the first place. She called me a trickster countless times on this visit as well. But it's Jocelynn's that tricks their customers - it's not the other way around. I hope this review can prevent a potential customer from the hassle I was put through.

I went to 3 stores or my dress and this was the only place me and my friend even tried things on.