Davis Fire & Security

What you should know about HDTV IP cameras

Everyone knows what HDTV means when it comes to home entertainment, but what about when HDTV is used in video surveillance? How does the HDTV technology stack up againstMegapixel IP cameras?  Market awareness and demand for highest pos­sible resolution is on the increase. The HDTV phenomenon is a case in point. Offering higher resolution than SD (SD = Standard Definition - the resolution that your old TV used to display), plus wider viewing that gives that movie theatre look on a wide sc... READ MORE Posted November 02, 2010 at 06:34 AM

Customer Service

Providing excellent customer service is a challenging feat for any servicing company, where most companies go wrong is over promising the the customer and creating an environment where the customer is always right at the expense of your employees. We have all heard the motto ( The Customer is Always Right), but nothing can be further from the truth. Abusive or problem customers make up 5 percent of your customer base, but take up to 90% percent of your time resolving issues which causes low m... READ MORE Posted October 25, 2010 at 06:04 PM

Fire Alarm Inspections

Did you know that most companies use theirleast qualified techniciansto perform yourAnnual Fire Inspection, while at the same time are promoting the importance of the inspections as a selling point. Davis Fire & Securityhas a different philosophy; we use our most experienced technicians on a rotating base for the required NFPA 72 Inspections because we know just how important they really are. A proper inspection can only be performed using the following criteria. 1.    &nbs... READ MORE Posted October 07, 2010 at 08:43 AM