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CRASH1 Collision Center

CRASH1 Collision Center

Reviews 1
815-394-1111
42.2758359 -88.9776216
www.crash1.com
HOURS: Sats and Suns Closed
PAYMENT: American Express, Discover, Mastercard, Personal Checks, Visa
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About CRASH1 Collision Center

Great things begin with hard work. This is true of CRASH1. Our auto body shop was established in 1984, after our owner, Bill Wynkoop, purchased an existing collision service center and created the auto body shop our customers know and love today. CRASH1 has good working relationships with all major insurance companies. As a part of the repair process, we ask all of our customers to file a claim with their insurance company. At CRASH1, we offer a free loaner car as a part of our Courtesy Car Program. We also have Car Rentals onsite...NO WAITING!We are proud to say we maintain a 98 percent for our CSI (customer service index) rating. This is a direct result of our customers' satisfaction with our auto body and collision repair work. We want all of our customers to walk out of our shop completely satisfied with the repairs to their vehicle. Our customers can relax knowing they are receiving quality work at CRASH1 as our repairs are covered by our Lifetime Nationwide Warranty. As a token of our appreciation, every customer receives flowers from us after their repairs are finished.

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Reviews about CRASH1 Collision Center

ocso342

Never again

Horrible experience! Very poor customer service skills had to call them to get a status on my car. Took them 3 months to fix my car when they said it would be 3 1/2 weeks to begin with. They did give me a "courtesy" car but it didn't always start and had multiple other problems with it and did nothing to fix the situation. When my car was finally done they didn’t think they were in the wrong, just stated “these things happen.” In the first 24 hours of having my car back I had to return to the shop 3 times. Failed to properly install a part, failed to fill up coolant, and installed a part that wasn’t even working property. Needless to say I will not ever be doing business with them again, nor do I recommend them.

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