I have never experienced such horrible service, quality, or integrity as Castle Pines Jewelers. My wife and I got our wedding bands and her engagement ring from them, and were shocked at the poor quality of the rings. Not only that, they took over 2 months to get our wedding bands to us, after messing up the order, and inscription. We finally got them 2 days before our wedding and couldn't believe how scratched up and cheap they looked.When we tried to contact them to discuss this, and see if we could exchange them, their employee Daryl was outrageously rude. Asking us why we hadn't paid for them. I told him we had tried to call after we returned from our honeymoon, and I was put on hold for an outrageous amount of time. So I figured when they're ready to earn our business, they can work for it, and we'll pay them. We tried to speak to the owner, "Jeffrey" thinking he would want to know if one of his employees was acting this way, and it turns out he is just as bad, if not worse. ...read more

Castle Rock Jewelers made a ring for me & I paid a pretty penny to have the stones custom set.... after only a year the "lifetime" setting that was assured that it would last 50+ years was shot. I brought the ring back in to have a loose stone fixed & they want to charge me $180 to re-tip the prongs... up until I threw a fit & explained that they are the ones that pronged it in the first place. Only after a battle were they willing to stand by their "lifetime"... then it took 10 days longer than the 2 week time frame to get it back. I'm not impressed.... nor will I be back ...read more

Hi Carol have been trying to find you. number I have does'nt go through & lost your home address. Are you still working out of your house? I have a friend who needs your expertise and I could use a ring check and cleaning if you are. hope this gets to you. Call me if you get this 303-841-1169 Thanx ...read more

Castle Pines Jewelers are by far the best jewelers I have had the pleasure of doing business with. The level of customer service is outstanding to say the least of the jewelery selection and craftsmenship. ...read more

Whenever i am looking for a special ring for my sweetie i come here. they value loyal customers. There prices are great and there diamonds are awesome quality. They have a great sense of style and know what gifts would work great for every... ...read more

Are you looking to buy a new watch for yourself or for a gift? This is a great place to come. They have alot of watches to choose from in many price ranges. The staff are great. They know alot about jewelery. They will also engrave for yo... ...read more