By anastaciabvhsn November 24, 2012
While i ate here, gnats fought over me for a bite of food i the dining area. They would lounge around in the restrooms. There was also a stale stench of caked grease on the ceiling or a stale smell from the booths because each table was wiped with a cold, dirty, wet rag for every guest to consume on.This place is notorious for its lack of diversity. They sought out favoritism and exercised discrimination among their guests.The asst. mgr. goes out of his way to let the hostess know that this or that table requires a discount. No reason given. How do i get these discounts?Also, apparently, its okay to converse in a legitimately and audibly different language throughout the restaurant. After dining here, i feel like there is no authenticity, culture, or value in the IHOP chain anymore. Through more spectating, there were more guest issues and complaints about the food than amongst the team.IHOP also required to remind guests about their customer satisfaction surveys. But they didnt r ...read more
By Guest G. at Judy'sBook May 08, 2011
Good: not much. Bad: smallest salad i've ever seen, greasy shrimp, hard and cold broccoli, fewest french fries ever, doughy biscuits, caesar salad was warm.-had to ask for everything, even silverware. Improvements: too numerous to mention. ... ...read more
By Moogman at Citysearch May 03, 2011
Last week I, my wife and our 3 year old daughter made our weekly trek to Mimi's at Lakewood Mall. We had a good meal and the service was exceptional (in a good way), however, dessert was a new experience. The meal my wife usually orders comes with dessert and she ordered the Fresh Apple Cinammon Crisp tp share with our daughter... but both were too full for dessert so it defaulted to me. When I bit into the dessert I found something new... a nut, attached to a bolt. Luckily my teeth were not damaged and the hole in the roof of my mouth will heal. Thankfully my daughter and my wife did not want the dessert, the outcome could have been bad, especial;ly for my 3 year old. As no one was seriously injured Mimi's corporate office offered me a $20 gift card to resolve the matter. I have sent it back and will let the LA County Health Dept. insure that it doesn't happen again. ...read more
If you own or work at a fancy restaurant, you may serve wine to your guests. Although the act of serving wine may seem fairly simple, they are certain rules of etiquette that apply and should be followed. Serving wine the proper way will impress you customers. ...read more
Many people think that an enchilada in a restaurant is much better than anything they can ever find at home, unless they know a lot of Hispanic people. This is because a restaurant has a special way of making enchiladas that is not only delicious, but doesn't fall apart like some people find when they... ...read more