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The Frugal Flower

1 reviews
Unclaimed
800-582-4390
736 Boston Post Rd Route 20 Sudbury, MA 01776

About The Frugal Flower

Weddings, Thinking Of You, Thank You, Sympathy Bouquets, School Events, Same Day Deliveries Local & Nationwide, Parties, New Baby, Love & Romance, Just Because, House Warning, Hospitals, Friendship

Location & hours

  • Mon Mon 24 hours
  • Tue Tue 24 hours
  • Wed Wed 24 hours
  • Thu Thu 24 hours
  • Fri Fri 24 hours
  • Sat Sat 24 hours
  • Sun Sun 24 hours

Reviews

3.0
1 reviews

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May 11, 2009

The Frugal Flower: Frugal at its customers' expense

I paid $60 (+$15 1800flowers.com fee) for an arrangement of roses, lilies, carnations, and some pink and purple daisy-like flowers as advertised on 1800flowers.com. The Frugal Flower sent me an arrangement with 15 daisy-like flowers and 4 roses (I counted). My daughte...r asked me if I got them at the grocery store. Some of the smaller, filler-type flowers were dying, brown, and droopy. I buy my wife flowers approximately 10 times per year. Based upon my experience, the Frugal Flower provides poor quality for the money you pay. Customer service is very poor too. I called to express my dissatisfaction; the manager, Craig, told me that he was positive I got my money's worth. He said I should only expect a $45 arrangement if I pay $75 online because the Frugal Flower also charges its own $15 fee (in addition to the 1800flowers $15 fee). However, I could get the arrangement that they sent for $25 in a grocery store (I looked around