Russo's Italian Restaurant

The re-model has made this place even better, the food is still great. i recommended the taste of Italy that is one of my favorites there. The waitresses are very friendly and have great service abilities! Over all a great experience,

Response from the owner \t\n Sorry Gary! Our remodel was a success! The new Russo's Pizza Bar & Grille does not honor the restaurant dot com coupon. I was not satisfied with there company...months ago I requested to delete our restaurant from their system. They were to contact you to refund your money.\t\nI apologize your visit was not what you expected. This was our first week open and working with a new staff. I will address the situation in the correct manner...Our portions have stayed the same and you were not charged for refills. If you would like to contact us, please call 616-534-7877 I would like you to give us another chance.\t\n

I can't get enough of their mostaciolli parm. My girlfriend and I used to go to Russo's at lunch during work and get this up to twice a week. Now that I don't live in town anymore, I still order it take out and drive it an hour home and we eat it for dinner at least once a month. \t\n\t\nThat said it's a mom and pop shop, so not up to the 5 star level. You can also note I don't order much else on the menu as I have no desire to.\t\n\t\nI have only ever had great service there in my 4 years as a patron.\t\n\t\nI saw another review that was 1 star and wonder why you'd stop going to a restaurant you have gone to regularly for 16 years over 2 bad experiences? If that percentage was a killer for me I couldn't eat anywhere...