Park Place Lexus Grapevine

I cannot begin to tell you how pleasantly surprised and wonderfully impressed I was with the service Chip and Park Place Lexus Grapevine extended to me with the lease of my RX350. \t\n\t\nFrom the time you retrieved Mr. Venner's e-mail from me, describing my desire to lease a vehicle through your company, the customer service you exhibited was exceptional. I so appreciated your attention to my transaction and especially since I know you have so many others who require your attention.\t\n\t\nIt has now been one week since my lease and so far, I feel I made the right choice of vehicle (still getting use to the whole SUV idea)! I've been a sedan driver, always. In any case, the service and courtesy was outstanding! \t\n\t\nEzell was a joy to work with and the speed and extra steps he took to secure my satisfaction with the leasing experience were beyond reproach!\t\n\t\nAll around, your return of e-mails to my questions and having my homework done (credit app) before I came in lead to a speedy and very\t\npleasant financial decision to proceed. (Bridgette, I thank you, too!)\t\n\t\nJob well done! I thank you, thank you, thank you!!!!! It's so nice to know that there are actually true professionals left in the consumer world who care about customer service. Truly hard to find these days!\t\n\t\nKudos!!!!!!!!!\t\n \t\nKaren

Don't fall for the dent insurance. I paid $500 for this and they would not fix one small door ding that I got while parked at the grocery store. They told me I would have to pay to have it fixed myself at a body shop. Total waste of $500 dollars.