Once Upon A Child

The owner of this Once Upon a Child location is unbelievably rude and unprofessional. When I decided not to sell a few of my items they had made offers on, she acted as though I was a huge inconvenience to her. While I was looking for things to purchase with the store credit I had to take, she wouldn't let my son go in the designated kids' play area because it had "just been cleaned". Ten minutes before the store closed a few customers walked up to the door and she locked it so they couldn't come in. Before getting ready to leave, I said "thank you" to her and repeated myself two times and she just ignored me. Then, while I was carrying out big boxes of my items they didn't purchase, she was standing right next to the door and wouldn't even open it for me.
The next day I went to the OUAC in Naperville to sell the remaining items and I mentioned how rude the owner of the St. Charles location was and the sales clerk said "we hear that all the time".
GO TO DIFFERENT LOCATION!!!

This store has changed owners and no longer do my 3 year old son & I enjoy going. No children under any circumstances may touch any merchandise UNLESS it is contained in the 3x3 confined playing area designated in the front of the store. The owner stands watch and hollars out directions and corrections to your child as you attempt to shop their so-called "gently used" overpriced 2nd hand clothes.

If you enjoy being belittled in front of other moms and your child, this would be the store for you...as I was "scolded" when my son left my side as i looked for my credit card at check out. "Your child MUST be by your side @ all times!!!"

Oh brother, the owner needs to wake up to the fact that she is running a glorified garage sale & get over herself!!!

will NEVER shop here again!