Ocean Auto Brokers

Thank you for giving me the chance I needed to purchase a vehicle. When all the other dealers were telling me NO you guys sat down and talked to me and understood the issues that I had. Thank you so much.... I will recommend many coworkers and friends to your business.

I would rate Ocean Auto Brokers a negative 5 star if I could. On Dec. 1, 2010 I purchased a 2004 Honda Accord from them for over $10,000. I am a widow on disability with a teenage daughter and the sole care-giver for my elderly mother. They knew this. Obviously I need reliable transportation. Unfortunately, instead of doing my due diligence I made the mistake of trusting in their honesty & integrity and believed that the car they sold me was as good as they were presenting it to be. My mistake. The heat does not work, the power steering pump is on the way out and another mechanic discovered signs of a previous accident. None of this was disclosed to me before I signed the papers. When I complained about the heat the next day I got two different explanations: one O A salesmen told me that they "forgot" to tell me there was a prob with the heat and that they decided against fixing it because it would have raised the final sales price too much. Another employee told me to bring it in and leave it overnight and they would look at it and fix it. I did and when I returned the next day to pick it up I was told they replaced a bad thermostat and the heat was now working but I should refrain from moving the vents(?) I was also told someone had overfilled the power steering fluid but they drained it and while there might be an 'air bubble'(?) in the pump that would make it a little noisy there was nothing to worry about - it would not cause any problems. I still have no heat and it is increasingly loud and high-pitched when running. It was after this that I found about the previous accidents and when I called up to ask about it & to let them know I was still without heat I was told they would get back to me - which they have not. Buyer Beware: Don't buy from them!!! You too might get ripped off!

I would rate it a negative 5 star if I could. On Dec. 1, 2010 I purchased a 2004 Honda Accord from them for over $10,000. I am a widow on disability with a teenage daughter and the sole care-giver for my elderly mother. They knew this. Obviously I need reliable transportation. Unfortunately, instead of doing my due diligence I made the mistake to trusting in their honesty & integrity and believed that the car they sold me was as good as they were presenting it to be. My mistake. The heat does not work, the power steering is squeaking and another mechanic pointed out to me the signs of a previous accident. None of this was disclosed to me before I signed the papers. As far as the heat goes one salesmen told me that they had forgotten to tell me about it and didn't fix it because it would have raised the cost of the vehicle too much. Another employee told me to bring it in (which I did) and said it was a bad thermostat and they replaced it (still no heat). Don't buy from them!!!