New York Bagel & Deli

The only thing that seems to be be consistant in this place is the terrible customer service. I will never set foot in the place again after the way the owner treated me last week. He basically told me I had a bad attitude because HE couldn't get my order right. He said he had to follow what the computor was telling him to do (?). No wonder the place was empty mid morning! \t\nHas anyone else reported this guy to the BBB?\t\n

First of all, just because you put the letters NY in front of your name does not mean you are anything like a NY product, whether is bagels, pizza, bakeries etc.\t\nThis place is no different. First of all when you walk in you are greeted by a swarm of flies, then they go back and sit on the exposed bagels and breads. Even in NYC bodegas I have never seen such filth! If this place was anywhere near NY it would be shut down.\t\nThe tables and chairs are filthy and greasy with the flies eating the crumbs off the tables. Should be closed down by Health Department.\t\nYou are better off going to Brueggars Bagels or Harris Teeters and getting bagels from there. At least they are sanitary and you know what your getting.\t\nDo not waste your time or money and you might save yourself from catching an infection.

Update, received another unsolicited email from the owner, Tommy, who said "Hope you'll find better bagels and service at Bruggers" um, I only bought sandwiches, I don't even like bagels, you spelled Brueggers wrong, and yeah, great customer service once again!\t\n\t\nI am not sure what happened to this place, used to love it, but last 2 times, service was really poor and soooo slow, food was just ok, and prices were pretty high. $12.95 for an egg salad? And they forgot pickles and chips, which I paid for, for 5 sandwiches. I did email the owner, but got back a rude reply saying it was my fault for not making sure the chips were in the bags, and my fault for not questioning the price, when the prices were not posted. Unfortunately, will not be going back.