Masters Touch Electronics

Worst company ever, came to my home charmed my wife and I about how much of a master technician he is. Diagnosed tv with panel problem, charged me $80.00 and explained that it would be deducted from the final repair bill. He (Jim the owner) would order the panel and be back asap to put it in. That was four months ago, he took my money and ran sticking it to my family. Times are hard enough without getting ripped off. I have made numeorus attempts to contact this worthless rip off company via e-mail, cell and regular phone. No answer from anyone. Every company I call and request service refuse to assist once they find out Master Touch and especially the owner Jim was involved. Thanks for sticking it to myself and my family $2000.00 tv only good for a mirror, thanks for nothing if you needed $80.00 I would have given it to you so you wouldn't of had to rip me off !!!!!!

I wish I could give ZERO stars....This company is THE WORST company I have ever had to deal with!!!!! The owner Tom NEVER...let me repeat...NEVER returns any phone calls!!!! He makes up excuse after excuse when I did get in touch with him. It took over a month for him to return to my house to fix my TV!!!\t\n*****DO NOT USE THIS COMPANY****** You'll be sorry if you do!!!!!

company is terrible. They came to fix a broken lamp in my hdtv and one month later, it was broke again. it took 3 days forthem to even come look at it. then they could not even determine what was wrong. I paid 225 dollars for the service they said they do a 10 point check on ur tv for other problems which is a lie also. after they came back out they said since they didnt know whether it was a lamp or something else they would order parts and contact me in a few days. never happened. i called back and was hung up on while on hold. they never answer the phone or return calls. I called and finnalyy after 20 tries got someone. then i was told i would recieve a call back in an hour. didnt happen, So i called the next day and talked to the owner he said he would call within 2 days. didnt happen. This company will rip you off and feel good about it. Please do not waste your time or money with this company you WILL regret it.