DO or Dye Hair Salon

We paid $200 for our daughter to have her hair professionally straightened. Amanda told us the straightener would last from 6 to 8 months. She told us not to get her hair wet or wash it for at least three days so she did not for four days. The first time she washed her hair four days later it was not strait at all.

I immediately took her back to the salon and Amanda said she would redo it for free but we had to wait around 6 weeks or more because it is not good to apply the chemicals too soon after doing it once. Amanda assured us she would take care of it for no charge since we already paid her $200.

About 6 weeks later we called her back and she would not return any of our phone calls. I finally got her to answer the phone and she said that she would not redo anything for free but offered us a free hair wash and condition, lol. Needless to say we are very displeased that she kept our money for a service she offered and did not actually do.

Amanda lied to our credit card company when we finally disputed the charge. She had the nerve to tell them that my daughter got her hair wet too soon. She knows that is not the case and we followed her directions perfectly and then some.

We went elsewhere to have my daughters hair done and it worked perfectly.