Ben's Home Appliance Service

I called this morning to get a price for them to come out and fix my stove. I was told by Ben they charge $50.00 for labor plus parts. The technician came out, found the problem, and said for half an hour I was already looking at $70.00 (diagnostic and repair have different charges) and that he would have to go see if they had the part and come back. I told him no thank you, that I would get someone else to fix it because they were charging me more than I was originally told. I called Ben to ask why I was given incorrect pricing and after he denied telling me that he hung up on me. Very professional Ben!