Botanica Apartments Leasing Office

Botanica is a huge let down.
I was very excited to move in here originally. I thought the grounds and amenities seemed lovely and I was willing to pay extra for the quality (ha!). After living here for almost a year, I can not wait to move out. Where do I begin with the complaints? First of all, the "security" is comedic. The drive-in gate is functioning about 10% of the time, the screen for the keypad is non-functional (never has been as far as I've seen), we were also never assigned a number even after asking several times, the walk-in gate has never been functional, and my outdoor light has been out since I moved in and has yet to be fixed. Along with all of those technical difficulties, the pool was non-functional for months! I am paying for a gated community and all of the amenities that were originally presented to me. If I knew they would not be available, I would have saved myself some money and moved to a cheaper complex. Now, moving on to the office staff. The office manager has been extremely rude every time I have had to deal with her. In one instance, she called me while I was at work and left a very rude and needlessly aggressive voicemail explaining to me that I was being evicted because they did not receive my rent check. I was furious and very confused. Long story short, they ended up admitting that they LOST my check. My most recent issue with her involves cigarette butts below our balcony. She left a note on my door giving me a "warning" about a week ago. I am the only person in my apartment who smokes and I always dispose of my cigarette butts accordingly. Apparently (according to the office manager's voicemail, because the letter was not enough) ALL of my surrounding neighbors have complained about me. I found her rude and condescending voicemail very amusing. She spoke as if I am a child getting scolded. I am probably to ONLY person in the surrounding apartments who does not throw their cigarette butts on the ground. She also included in her message that the cigarette butts "originally were coming from the 3rd floor" and now they are coming from my apartment...What does that even mean?? What in the world does my previous neighbors' smoking habits have to do with my own?? It seems like they are being fed wrong information by someone who is just as bitter as them. I thought about going down to the office to set things straight but, it really doesn't matter at this point. I am moving out next month and I will be making an effort to advise people to choose a different complex. It is not worth the money by any means. The list of cons goes on and definitely outweighs the list of pros. the parking sucks, the neighbors are loud, the staff is rude, and nothing is ever repaired in a timely manner (or sometimes at all).

I have been a resident at Botanica for the past 5 years and could not think of any bad things to say about the place I call my home. From time to time, I do hear the new neighbors above me and there are a few more dogs than I am use to, but all in all would not hinder on my judgment against management. I enjoy the ladies in the office as they have always treated me with courtesy and respect. I can not judge the amenities as I do not use them. My recommendation would be to check it out for yourself. Sounds to me that someone is having personal issues about their stay. We are the ones that can keep this place up to par.

I moved into Botanica Apartments a little of a year ago. Everything about the place was nice. About 6 months ago there was a change in management since that day the service that the leasing office provided dropped off. The pool on Saturday and Sunday mornings is disgusting. I have removed cigerette butts, paper cups, and bottles from inside the pool, not to mention the cigerette butts surrounding the pool. I worry about my kids stepping on dog fecies when they play outside... I should not have to worry about that if there is a place just for dogs to be walked. The office personell are extremely rude. If I was as bad at my job people would die, but they are leasing managers, lucky for people I just listed a few things that are bad at the Botanica Apartments if I could rate it with zero stars I would.