BestMark Mystery Shopping Inc
About BestMark Mystery Shopping Inc
BestMark was founded in 1986 to help leading companies close the gap between the promise of service excellence and its actual delivery. Today, BestMark is one of the nation's largest customer experience measurement and mystery shopping companies, and our Fortune 500 cli...ents represent some of the most innovative and successful customer-focused organizations in the world. Simply put, our approach is designed to isolate the key behaviors that drive customer delight and show our clients how to leverage this information to increase customer loyalty and profitability.
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Market Research Company Seeks 20,000 Vehicle Owners for Auto Study
MINNETONKA, MN. (PR Web) September 29, 2009 - BestMark Inc., a leading customer experience measurement and management company, will conduct a nationwide automotive research study this October and November. The study will focus on the customer experience delivered by leading automobile brands during the servicing of vehicles.
"This study offers a unique and important opportunity for customers to provide feedback directly to the automakers," said Ann Jennings, BestMark President and CEO. "It will provide the automakers actionable data that will assist them in building a competitively superior customer experience, thus ensuring their long-term success and stability."
The study involves some of the largest brands in the automotive industry and will include approximately 20,000 service evaluations over a two month span. BestMark is currently recruiting candidates to participate in this study in exchange for automotive service work and additional cash incentive. Selected participants will evaluate their overall personal service experience at automotive service centers across the nation.
"Given the situation that automakers have found themselves in during this turbulent economy, we feel that this type of in-depth study can truly help brands to earn customer loyalty and marketplace distinction by identifying and optimizing the key drivers of a positive and memorable service experience," said Jennings.
Study Participants
Consumers interested in participating in the BestMark Automotive Research Study can learn more by visiting the BestMark Automotive Research Study webpage. Participants must be over the age of 21, meet specific vehicle make and model requirements, possess good written communication skills, be detail-oriented, and have Internet access.
About BestMark:
BestMark is a leading customer experience measurement and mystery shopping company serving some of the world's largest and most respected customer-focused brands across more than fifteen industries. The company has performed over 3.5 million service evaluations over its 24 year history using a national field force of evaluators with a reach that includes over 10,000 cities and towns. For more information about BestMark, visit www.BestMark.com.
MINNETONKA, MN. (PR Web) September 29, 2009 - BestMark Inc., a leading customer experience measurement and management company, will conduct a nationwide automotive research study this October and November. The study will focus on the customer experience deliver... Read More
Reviews
Less Than Minimum Wage
An individual would have to be desperate to do this work. They will give you 1 hour of pre-shop study material(all their specifications as to just what and how you must do everything, including a test) ... then 1 1/2 to 2 hours to complete their detailed shop and drivin...g time, then another hour to complete the actual paperwork submitted online with all the details of the 'shop' written up for them. In my case, it was $15.00 offered for what would have been 4 hours of work plus gas expense out of my pocket. I did not do the 1st shop requested because of this negative financial impact.
BestMark is great!
Friendly staff, great opportunities, excellent way to make some extra cash!
BestMark really is the best!
The most respected company in the industry in my opinion. They just do things right.
