AT&T Store

I came to this store to learn about the microcell product, so I entered not happy that I had to get this device to be able tpo get service in my home. Despite being told that the wait for a sales rep would be 20 minutes, I waited for over an hour before leaving before I saw someone. When I asked the manager why the wait was so long, and why the store could not use a paging or online reservation system, I was told that it was difficult to get good help. In this economy? Perhaps no one wants to work for this incompetent manager.