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About PC Support

Job Description for Network Services

Individuals who work in network services are responsible for ensuring that clients' networking technology works according to specifications. In other words, when networking components malfunction, it is up to the members of the network services department to correct the problem. As a result, staff members of network service departments must have a unique set of qualifications. 

Management


Regardless of their role in network services, individuals must be able to manage their time and provide support to team management. Often, network service workers will spend much of their time in the field addressing client problems. This means that they must be able to manage their own time, and occasionally the time of other network service team members. Usually, managing other team members will be a result of repair or installation services that takes more time than was originally estimated. 


Education 


Network service technicians must possess a Bachelor's degree from an accredited university. Ideally, this degree will be in a computer or technology related field. However, it is uncommon for the networking industry to go for more than a year without the release of a major new product. As a result, in addition to this educational background, network service members must also be prepared to attend continuing education courses. These courses are designed to ensure that the team members are certified to work on new products and technologies.


Salary Information


Network service team members can expect to earn a decent to good salary for their work. Salary is based on the experience and educational qualifications of the staff member. However, according the Bureau of Labor Statistics, network service technicians can expect to earn between 40,000 and 80,000 dollars a year.