How to Respond to an Email for Pet Sitting Services
The easiest and fastest way for potential clients to reach your petting sitting service is through filling out a form on your website where they can inquire about your services and availability. Prompt replies that contain the information they are looking for can not only help you to acquire new clients, but can also keep existing clients happy.
Carefully review the information that the client put into your form. Confirm that you are available for the dates that they have requested.
Reply to the client using email or the phone, depending on what they have requested. Address the client by name and also make sure that you know their pet's names as well. This will let them know that they can expect personal attention from you and make them feel more comfortable leaving their pets with you.
Have an estimate ready for the services that they are looking for. It will also be helpful to have a list of references ready to go in case they ask for it. In the email, make sure that you include all of the information that they have requested. This will prevent them from following up again prior to actually hiring you.
Be polite and try to exude warmth and competence. Let them know how much you are looking forward to spending time with their pet. If it is possible, include a copy of your contract with your email and ask them to return it signed in a timely fashion.