How to Become a Bank Customer Service Rep
A customer service representative helps customers perform basic banking tasks like depositing and withdrawing money. A representative must be friendly and like interacting with other people. Education requirements will vary for each bank, but you probably only need a high school diploma to get hired.
Things You'll Need:
- Resume
- Printer
- Computer
- Resume Paper
- Develop your computer skills by practicing on your own computer or taking a few classes at a nearby university. It's always beneficial to understand basic computer programs for any job. Also try finding jobs while in college or high school that involve customer service. This will look good on a resume because you will already have customer service skills from previous work experience.
- Create a resume that includes your education background and work experience. There should be many computer programs to help you develop a resume if you don't know how to make one. Programs like Microsoft Word should have a resume template available for you to use.
- Print your resume on special resume paper. Resume paper is much better quality paper than standard printing paper. You shouldn't have any trouble finding resume paper at local stores.
- Send your resume to banks in your area that you think you would like to work for. You probably can also apply online to most banks if they have a customer service representative opening. Applying online will only take a few minutes and can be done at your own home.
- Wait until you're called in for an interview. It could take several months, so don't be disappointed if you don't get a called quickly. Make sure you explain your experience and desire to work in the customer service industry when interviewing with the hiring managers.