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United States Postal Service

Reviews 1
404-816-7474
33.823723 -84.366858
www.usps.com
HOURS: Sats and Suns Closed

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actionfigure at Citysearch

BAD, BAD, BAD customer service...!!

I recently got a P.O. Box at this sad excuse for a post office after months of having problems with packages being misdirected or otherwise lost by my carrier. In the last two weeks alone, they have neglected to place any kind of indication that I have a package to be picked up at the counter in my box. The only way I knew I had a package was because the sender's tracking number indicated it. They found the first package, and the clerk said she didn't know what happened. Just glad they found it. Not so lucky with the next one, unfortunately. I called the post office and spoke with the manager, Aisha House. What a joke. She just kept insisting that the package was delivered to the box. I kept telling her that it had not been, and she had a hundred excuses, which all ended with the package being left in the box. I had several packages in the box that day, and she even suggested that I must have made a mistake and I actually had it. It went on and on. She talked over me, causing me to raise my voice a decibel, which cause her to admonish me, by raising HER voice, that I was not to raise my voice to her. End result--no package--too bad. Get over it. We went around and around with her finally putting me on interminable hold after asking me to hold repeatedly, presumably to take a breath before she went postal.\t\n\t\nWhen I hear about the postal services woes, I can't help but laugh. With service like this, and we've all experienced it, it is no wonder they are going under. GOOD RIDDANCE!!!!

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