Syracuse Community Health Inc

i have been going to the health center for a long time cause they are one of the few places that take my insurance. the one doctor that i had there that i was able to track down no longer takes my insurance

As a healthcare provider with over 10 years of experience, I know how healthcare facilities should operate. I was aghast with the service I was provided. The moment I walked in the door, I didn't know where to go so I went to the reception desk. The young male effemi...nate guy (and I'm gay, so i'mnot being disrespectful) looked at me like I was nuts. I asked him where I sh ould go, and he pointed in the general direction of the elevator. As I didnm't know where I was going, I walked past the elevator and into a supposed staff area, though there were no signs indicating so. An old bald fat security gaurd came out and asked me extremely rudely where I thought I was going. As he pointed the elevator out, he waddled back into his cubby and was talking about me with a coworker, saying that I thought I could go anywhere I wished and that they needed to put a sign up. Then I went to my appointment. The whole time I was with the assistant, she kept the office door open (a major HIPPA violation) and conversed with a coworker the whole time she was working with me. The provider came into the office and acted like she could care less about me, barely looking me in the eye. A HORRIBLE PLACE.They assume that because the population that goes there is underserved, they deserve to be treated as third class citizens. Read More

As a resident of the West Side and from the Spanish speaking population in Syracuse, I really thought that the community health center has the mission of providing the community with a excellent health care and professionalism. I call to make an emergency appointm...ent for a person that just speak Spanish and the lady that answer the phone at 8:30 am was rude, disrespectful and didn't had any consideration for the patient condition. I explained to her the need of the client to speak to a Spanish speaking doctor without an interpreter because of the nature condition and she clearly state that " that is not my business". I really think that for a place that deals with so many clients, the staff needs to be oriented about human services and the reason of their job. It is pretty sad that the community has to deal with this kind of people during the moment when you just need help. Read More