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Strativity Group - Customer Experience Management Consultants
About Strativity Group - Customer Experience Management Consultants
Strativity Group, global CEM consulting firm, can help you define and accelerate your Customer Experience Strategy. If you are looking to improve your customer experience, contact us to learn how we can help
Global customer experience research and consulting firm, Strativity Group, through proprietary research tools, strategic analysis, business planning and customer experience innovation design, helps clients operationalize profitable customer experience strategies.
Visit us today at http://www.strativity.com
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Strativity Group - Customer Experience Management Consultants Blog
Customer Experience Management (CEM) Program Expansion
ROCHELLE PARK, NJ, December 16, 2008 - Strativity Group, Inc., a global customer experience research and consulting firm, announced today the expansion of its Customer Experience Management(CEM) Certification Program to include an optional third day of practice with the implementation of CEM principles, concepts and methodology. Participants who attend the core two-day program can now choose to attend a third day of instruction which focuses entirely on reinforcing the lessons lea... READ MORE Posted December 15, 2008 at 01:19 PMCustomer Experience Best Practices & Ideas
On August 5, 2008, Reginald Peterson entered his local Subway and ordered two sandwiches. When he realized that the sandwiches were prepared without his favorite sauce he proceeded to call 911! Reginald was so upset with this sandwich debacle that he demanded that the police impose justice by forcing Subway to return his money. When the police (and justice) failed to arrive, Reginald made an additional two calls to 911 – all to rectify this travesty of sandwich justice. When the... READ MORE Posted October 06, 2008 at 06:49 AMCustomer Experience Management Certification Program
Learn how to properly implement CEM strategies within your organization to help build lasting relationships with your customers and strategically transform your customer experiences to maximize revenue and profit. This intensive and interactive program combines CEM strategies and methodologies with relevant challenging exercises to give you the tools and experience you need to make an immediate impact within your organization. As an attendee, you will be provided with more than 200 templates,... READ MORE Posted October 06, 2008 at 06:45 AMStrativity Group - Customer Experience Management Consultants Connections
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