Riley's Flowers & Plants

The oldest lady working there is very rude.Total beeach. I wanted some flowers for my mother on mother's day. She wanted over 50 dollars for some flowers. I was like w.t.f. This is some major B.S. 50 dollars for 5 flowers. I said fine. They are for my mother. But then she gave me some old flowers and when I told her I did not like them. She then told me to go f myself and go somewhere else. I am not sure how they are still open. They basically super over charge you on special days and give you the worst service. I found better flowers and more flowers at Costco for 15 dollars.

My daughter sent me flowers for my birthday - pink roses with white tulips. They were delivered to me at work. Pretty, but the roses were a bit crushed looking and the petals were brown around the edges. I called the shop. On my first call I was asked to call back in 30 minutes. The second call, I was asked for my name and information so they could "look up" the order and call me back. 30 minutes later a woman called me back and said the roses were "fresh" and had come in today. I did not ask when they came in, it does not change the fact that they were crushed and brown. I told her so and asked if she would knock a few dollars off. Instead, she told me that if I did not like the flowers I could bring them to the shop and exchange them. The shop is in Santa Barbara. I work in Carpinteria and live in Oxnard. Driving to Santa Barbara to exchange flowers is not what I want to do after work on my birthday. Should not be a major deal, but really left me with a bad opinion of both the products and the customer service.

My husband ordered flowers for me from Rileys but I never received them!!!

When he called the next day to see what was going on they said they canceled the order because they weren't delivering to Carpinteria that day. Strange thing is that my job (delivery location) is less then 1 mile away from thier location in Santa Barbara! When he asked why they didn't call to let him know they said they were going to get to it today. Its not like it was a cheap order, he paid $72.06 (which was charged to our account the day they were ordered!!) Worst of all, the two women he spoke to weren't even apologetic! The first woman sounded like she was high and the manager, Rachel, very rude and even hung up on us!

My husband is not a romantic guy. The one time he trys sending flowers they never came because of these people. They ruined his effort!!