Pacific Coast Termite

We called Pacific Coast Termite to have an inspection done. They scheduled an inspection appointment for two days later. Robert S, their termite inspector came out and performed the inspection. Under the house, the attic, the eaves, anywhere he could find. He spent roughly 3 hours to make sure every area was thoroughly checked. He located two "hot spots" where main sill beams needed partial replacement and some other areas of concern. He provided us a full written report with 24 hours with a detailed drawing of every location that needed attention, and the type of termite causing the damages. We hired them and the appointment was scheduled within a week. Mark G. and John arrived on time and began discussing the work with us in detail. The answered any questions we had and began work promptly. They basically spent the entire day performing a very thorough application of orange oil in the "hot spots" and the boric acid/salt product that gets spray foamed on any exposed wood surfaces under the house and in the attic. This soaks into the wood and if termites try to return and begin munching on the wood, it kills them instantly. From what I understand, this product stays in the wood, basically forever.

Robert S. explained the differences between their 2 year warranty and what is covered, which includes other types of pests like wood boring beetles and such as well as both types of termites. Others cover you for just the type of termite that was originally treated for, like dry wood termites and if you get subterranean termites within the warranty period, they ARE NOT COVERED. So, buyer beware about warranty plans. They are not all alike.

Overall, the service was totally professional from everyone involved. Being on time and courteous is very important to me and how I run my business. I don't expect anything less from anyone I contract with. I have no reservations about recommending this company to perform any of this type work.

Thanks Pacific Coast for your outstanding service and quality work!

Mike P

Pacific Coast Termite Inc. is a godsend. James and his crew were terrific to work with. Before they started the treatment, they did a very thorough inspection and gave me all of the options that I had. Everyone showed up on time and was very knowledgeable and competent. They completed the job in a timely fashion and were very professional. They did a really good job cleaning everything up and I enjoyed the nice citrus odor of the products that they used. I haven't seen a single termite since.

They also cleaned out our whole attic and made it fire retardant and other things to prevent critters from coming back in the future. Everyone just made the process of getting rid of the termite infestation truly painless. They did a fantastic job and I'd highly recommend them.

I've been using Pacific Coast Termite Inc. since about August, and so far, it's turned out excellent! I wanted to go with a more natural approach, instead of tenting. I had a small area that kept getting "infected" a couple times a year, several years apart. After talking with Pacific Coast, we found this would be a viable alternative.

Jeff was my initial contact, and he was the one who sold me on the company. Manny and Mark were the two technicians who came out the first time, and then Manny came out a second time. Both times they were great.