Nancy's Floral Inc
Location & hours
Reviews
Place to go - ya gotta see their store!
Excellent floral arrangements for every occasion, and pleasant personnel to serve you. Comment by Tom Adams
Rude beyond measure.
I called to order corsages for my mother and grandmother on Mother's Day. When I asked to have them delivered I was informed of a substantial fee on top of their usual delivery charge for the floral pieces to be dropped off during Mother's Day weekend. I began to prot...est the additional charges and the woman on the phone simply hung up on me. Not knowing if it was purposeful, I called back. The same woman answered and told me she didn't have time to argue with customers over prices and that she was very busy preparing orders for the holiday. When I asked to speak to the manager she claimed to be her. I then asked for the number of the owner, which she provided and then hung up on me again before I was finished. When I called the owners number I left a message. My call was never returned. It is no wonder that Nancy's has developed such a horrible reputation around Gresham.
Perfect Wedding Flowers!
I worked with Rob for my wedding flowers, and he was extremely accommodating when it came to my budget as well as the look and feel I was going for. The day of the wedding, I realized I needed the flowers a little earlier than we originally specified, and it wasn't a pr...oblem at all! When the flowers arrived, they were more than I ever could have expected! Absolutely stunning! I couldn't stop staring at my bouquet. We had a perfect wedding with perfect flowers. Thanks Nancy's Floral!
So Helpful With My Last Minute Request
Although I wouldn't recommend ordering flowers last minute, I had a situation where I had to order two large flower arrangements at 6pm on Thursday night for a Friday morning memorial service. There were no florists available that I called that could complete my reques...t, and Nancy's 24 hr service was great! Bill, the night time guy, was so helpful in coming up with flower arrangements that could be finished in an hour since they opened at 8am and I needed them by 9am. They came out so beautiful!! More than I had expected in such a rush. Bill even helped me come up with great things to say on the card too. I called in the morning to make sure everything was ready. The customer service was great and I will definitely refer people to Nancy's again.
Poor Flower Quality and Unhelpful Staff
I received flowers for Mother's Day from my son. He purchased the flowers online. They arrived on Saturday afternoon. By Sunday morning, the petals were dropping off and the roses were sagging. I contacted the online service that he ordered them from and they resche...duled a new delivery of flowers. No flowers every came. When I contacted Nancy's Floral, they were most unhelpful and did not seem the least concerned that the flowers were not fresh. I will not do business with this florist again...there are many other florists that stand by their work.
Bad Flowers
I ordered a bouquet of flowers for my mother to commemorate her 50th wedding anniversary. The flowers arrived on Friday afternoon. The bouquet contained gerber daisies and roses. By Saturday afternoon the roses were dead. The gerber daisies soon followed. When my m...other called to let them know how quickly the bouquet died, she was told by the proprietor that it was my fault as the customer because of the flowers I ordered. They also misrepresented the order to her, giving her the impression I specifically requested these flowers. The flowers ordered were one of their catalog selections offered online. No disclaimers were given regarding viability of the flowers.\t\nI was incredibly disappointed and will refrain from using or recommending this business to anyone. My attempts to resolve the matter have been ignored.\t\n