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About Mane Gallery
Rusk Source Salon, Rusk, L'ANZA
Location & hours
Reviews
Management & Joe don't fix customers hair when promised
I went in to have my hair colored my Joe, I showed him pictures of how blonde I wanted to be. After being over-processed as he had another client, my hair turned out gold/brassy. I told him right away even before blowdruing I could see the copper. When done I again told... him I don't like the color and want to be blonder. JOE said to go home, wash it for a week and if I still don't like it, he will fix it. Well I've tried calling, texting, and even spoke with salon manager who did nothing about it. I can't believe someone in this industry would provide poor service & tell client they would fix then not care or respond AT ALL!! VERY POOR. I even paid him in cash & tipped him well in good faith he would honor not only his word but ethics of the industry to fix what you mess up. JOE has no morals, ethics, and I will NEVER visit this place again. This is a legitimate review, not the ones creted by the company to make them look good. Beware!!!!
Unhappy customer JOE has no ethics and messed up my hair and still charges me and didn't fix!!!
I went in to have my hair colored my Joe, I showed him pictures of how blonde I wanted to be. After being over-processed as he had another client, my hair turned out gold/brassy. I told him right away even before blowdruing I could see the copper. When done I again told... him I don't like the color and want to be blonder. JOE said to go home, wash it for a week and if I still don't like it, he will fix it. Well I've tried calling, texting, and even spoke with salon manager who did nothing about it. I can't believe someone in this industry would provide poor service & tell client they would fix then not care or respond AT ALL!! VERY POOR. I even paid him in cash & tipped him well in good faith he would honor not only his word but ethics of the industry to fix what you mess up. JOE has no morals, ethics, and I will NEVER visit this place again. This is a legitimate review, not the ones creted by the company to make them look good. Beware!!!!
Mane Gallery
I Have been goin here since I was a little girl, Lauren actually was the first person to ever cut my hair as a child. I swear by this place, and have never let another salon touch my hair.