Hardwood Floors & More, Inc.

Contracted Flooring and repairs never completed. Since April of 2013 while closing on the house addressed. Hardwood Floors and More were to add wood floors to the master bedroom, closet and half bath. The work done was not acceptable - leaving several gaps and floor boards that are currently coming out of the floor due to poor workmanship. There have been several instances where they have not returned phone calls and emails and have not completed the required repairs - they have failed to produce an invoice for the original work. The manager on duty has yelled at me on a phone call stating that he will no longer come out to my home to complete the repairs because he has been there too often. The floors are still a mess after already paying for them, they have not kept their warranty at all and have not kept their word to repair what was never done correctly in the first place. This has been going on for over a year. All the repair work done has been shoddy at best and I've had to continually contact the company again and again to get someone out to the house to complete the job and now they're refusing to.

I was very surprised at how competitive their pricing was. I had always assumed they would be more than Home Depot. Very happy I stopped by. Now I have a weekend project to get done!

I visited several stores before making my final decision on hardwood floors for my family room. Hardwood Floors and More had a great selection and the staff was very knowledgable and helpful. When they came to my home they were on time and professional. I would highly recommend.