H-E-B Headquarters

HEB = Form # 19526
Fred Hoffman
1502 Wethersfield Road
Austin, Texas 78703
Phone: 512-477-9130
Email: Hoffman1492@att.net
My problem is with the “new” powdered milk (the plastic bag)
UPC: 41220 01291 6

Comments:
I have been using the “old” powdered milk (in a box) for more than 50 years.
UPC: 41220 05194 6… This is my old standard that I have used since I was a little boy (My family shopped at HEB in Weslaco, Texas, first buying canned milk by the case, and then powdered milk when it became available. I have seldom used anything else at home). This powder is more a granular milk that mixes with water easily, to make milk to drink, or to make my Banana Smoothie, that I drink with Breakfast.
The new” powdered milk (the plastic bag) is a very different story. It is a very fine powder that does not wet easily. When I try to mix it into water, it will become a sticky mass. I have even tried using a blender (when I make my Banana Smoothie). I will end up with sticky lumps of milk sticking to the sides of the blender jar.
My suggestion is that you bring back the box, or design a new bag that you have the granular milk put into (so that I can tell it from the fine powder). Note that I am not complaining about the bag, it is not a bad way to package powdered milk.

I recently purchased a gas grill (put together by an employee) and tank (which was selected by an employee). After trying several times to lit it, I was told to bring it back to the store. Because I didn't keep my receipt, the employee could not check it out and would charge me to simply change out the tank. Since employee put the grill together and select the specific tank I now have a grill and tank I felt that HEB should make me whole. I have a grill & tank that doesn't work and you have my money. This experience at your Bastrop store reflect poorly on HEB. Joe: 512-308-1134

i have been shopping as HEB's here in the Austin, TX area as long as I have lived here and that is since 7/78. My problem is the two stores one at 2222 and 620 and the one on 71 & 2244 @ (Bee Cave) due to greed both stores have discontinued the HEB fig/apple/strawberry nutions. I find them in other stores with a problem but I am not going to drive 30 miles out of my way to get them. Perhaps more sound minds in the corp offices can get them stock again. Both told me they could order me a case but I would have to buy the entire case. This is stupid and the men who told me this I told them so. A case of 12 would last me about 6 or 8 weeks one of 24 probably for the rest of my life. I am a DAV and find this total greed by the managers. Is this what Corp HQ's wants????????
my my number is 512 826 7019 should one in upper management wish to call not for those of less statue should call.
Frank Bowers, FIC, 100% DAV; Class of 1937; Austin, TX