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Fantasy Playhouse Children's Theatre Inc
About Fantasy Playhouse Children's Theatre Inc
Fantasy Playhouse Children's Theatre Inc is located at 3312 Long Ave SW, Huntsville, AL. This business specializes in Theatre and has 1 review(s) with a star rating of 1.0.
Reviews about Fantasy Playhouse Children's Theatre Inc
Disappointed
Had a class scheduled for my daughter during summer camp. She ended up sick and could not attend. The cancellation policy per Fantasy Playhouse states if you do not give more than 2 weeks notice, refunds are not available. If however, you cancel between 2 weeks before the class begins and the beginning of class, you should receive a credit for a future class minus a $20 fee. I called the morning of the class. I left voicemail regarding the cancellation due to sickness. Fantasy now tells me I can only reschedule for the exact same class on a week when my daughter is already signed up for an art class. They state the reason is they did not have time to fill the class with another student. I understand their position, nowever the policy states nothing about a class credit only if your space is filled. Only that the cancellation must be made prior to the start of the class. I will not attend again, not the classes nor renew my season tickets to the plays. I expected more.
By Elesha Maynard July 13, 2010 at 12:17 PM