Endurance Medical Billing Services

Do I have to sign a contract?

• NO.  EMBS does not require that providers sign a contract with us.  We are confident that you will be satisfied with our services and want to continue using our services.  The only exception to a signed contact is that providers per HIPAA regulations must sign a Business Associate Agreement.  HOWEVER, you do NOT have to sign any contract requiring you to use our services for any length of time like some other billing services require.

Does EMBS charge any set-up fees?

• Unlike many other billing services, EMBS does not charge providers any fees to get set-up with us.  The only exception is for providers who want to access their data on EMBS billing software, must own a licensed copy of our software to access our database. We are always able to print reports and provide whatever information is requested.

Do I have to submit a minimum number of claims to EMBS?

• NO.  Whether you submit one claim per week of 1000 claims per week, EMBS can handle your billing needs.  EMBS welcomes small practices; do not feel that your practice is too small for a billing service. 
• However, there is a minimum fee for claim submissions for providers submitting under the standard per-claim fee.

How can I be sure that EMBS submits my claims in a timely manner?

• EMBS understands that the most important thing for a billing service is to submit claims accurately and in a timely manner.  We can send reports of daily transactions sheets and transmittals to our clearinghouse to you for your records. 

Do I need special software for you to do our billing?

• NO.  Whether you already have Practice Management Software or if you are not computerized at all, EMBS can handle your billing.  NO COMPUTER IS NEEDED 

Who receives the payments?

• Your office will receive the payments directly.  The time frame for when you receive the payments depends upon whether the claims are submitted electronically or on paper.  For electronically received claims, some payments are received by providers within as little as 4 days of submission.  For Medicare claims, providers generally receive payments 17 days after submission.  As a general rule, electronic claims are paid in the 7-17 day time period.

Does your fee include follow-up of the claims?

                       Yes. 

• Do you have available a list of insurance companies that you submit claims to electronically?

  We can provide a list of commercial & government payors to you to whom EMBS submits claims electronically.

  Does EMBS provide us any reports after the claims are submitted?

  • After claims are submitted, EMBS will provide you via secure e-mail a detailed report of all claims submitted. 
  • Providers can also request numerous other special reports.

              How do I get started with EMBS?

• To get started, email or call us and we will send you the Form and Business Associate Agreement to fill out.
• We can submit claims immediately for all payers EXCEPT for those requiring signed agreements (like Blue Cross/Blue Shield, Medicare and Medicaid).  Approval time for payers requiring signed agreements is approximately 6-8 weeks. 
• We can submit claims immediately for all payers EXCEPT for those requiring signed agreements (like Blue Cross/Blue Shield, Medicare and Medicaid).  Approval time for payers requiring signed agreements is approximately 6-8 weeks. 
• We can submit claims immediately for all payers EXCEPT for those requiring signed agreements (like Blue Cross/Blue Shield, Medicare and Medicaid).  Approval time for payers requiring signed agreements is approximately 6-8 weeks. 

Claim Submission

     Medical Billing Professionals will enter your data, transmit your electronic claims and submit your paper claims.  We guarantee that claims will be submitted accurately by the next business day at the latest.

Accounts Receivable Posting

   Medical Billing Professionals will post all payments from patients and insurance companies and properly post adjustments and deductibles this is included in the fee quoted to you.

Follow-Up of Outstanding Claims

     For any claims that remain open at least 30 days after claim submission, Medical Billing Professionals will aggressively follow-up on the claims to determine why the claims have not been paid.

     For any claims that have been improperly denied by payers, Medical Billing Professionals will follow-up with the payer to have the claim processed correctly.