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Econo Lodge Darien Lakes
About Econo Lodge Darien Lakes
The pet friendly Econo Lodge Darien Lakes hotel in Corfu, NY is minutes from Darien Lake Theme Park New York and near attractions like: Darien Lake Performing Arts Center, Darien Lake State Park, Akron Falls Park, Palm Island Indoor Waterpark, and Angry Apple Disc Golf Course. The hotel is conveniently located off the New York State Thruway (Interstate 90) between the cities of Buffalo and Rochester. Stay with us and enjoy amenities like: free continental breakfast, free high speed WiFi, fitness center, and guest laundry. We also have copy and fax services available for the convenience of business travelers. All rooms feature cable television, hair dryer and an iron with an ironing board. Upgraded rooms feature small refrigerators. Non-smoking rooms are available. Stay with us today!
Reviews about Econo Lodge Darien Lakes
Worst Hotel Manager; Urine-Soaked Room
Room smelled of animal urine. Front desk only offered a spray. For 90 minutes continued to contact front desk to ask for another room, air purifyer, be put at another hotel, anything. Told nothing they could do but give us a spray. By 1:30am, asked for cancellation/refund so we could sleep in our car. Suddenly had new room for us. Asked to speak with manager in a.m. Things got worse. Manager unprofessional, immature, and rude. Offered no apology or concessions. Rolled her eyes(!), asked about our relationship(!), and THREATENED that we better not make any phone calls, write letters, or post anything online about our stay! Ultimately issued refund as we would not leave until she did so. Manager needs training in customer service. I found her to be far more offensive than the urine-soaked room.
By BizOwnerTraveler August 17, 2008 at 09:21 AM
