Withnell Dodge

Starting with the sale, the sales person gave us the impression we were wasting her time. We bought a repair warranty but never told there was also a deductable per repair until we had to actually use it. When I picked up my car after thos...

I took my son to this Withnell Hyundai dealership in salem, Oregon on a Saturday to look at a car. After about an hour of the salesman showing us stuff that I had already said was above our price range, they showed us a smaller car that had 14,000 miles on it and a good warranty left. My 21 year old son drove it and fell in love. He was buying my 1973 VW from me that I had just spent 3,000 dollars on to start restoring it, and still owed me 1700.00
Part of the deal to get it financed was an agreement to payoff the 1700.00 my son owed me. We took delivery on the car, with a promise that they would have him financed by Wednesday. Sunday I took the VW into them, I had to tow it because the alternator quit (which I had told them about). I dropped off the VW and gave them the title.
My son took the car a few miles out of town for two day to see his cousin. When he got back on Tuesday, he called me and told me of some things about the car that bothered him. We knew when we got the car

Good: My partner and I were treated with the utmost respect and courtesy and they went out of their way to get us into a new vehicle.. Other: I would like to see other companies in Salem with the same priciples..