Westland Bath & Spa

Westland Spa has come out to fix my hot tub 4 times now (for the same issue) and can't seem to get it fixed. I keep getting billed anywhere between $65-70 per hr for labor + parts. I have invested $500+ for a repair that still isn't fixed . Glen can't find the jet that's leaking. He replaces jets only to find they were not the faulty ones (after I pay him $200+ for labor). He is slow to respond to service calls. I will call and not hear back from him. I wonder if he really nows how to fix hot tubs and I wonder if he's taking advantage of me? Each time he bills me his labor rate increases. I will not hire him back to finish the job. I will not hire him in the future. Ethically, I feel Westland Spa should refund my money for not fixing what I originally hired him to come out to fix MONTHS ago. Then again, he won't return my call for that either. I DO NOT recommend Westland Spa!