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West Tyler Veterinary Clinic
About West Tyler Veterinary Clinic
We are a full-service veterinary facility serving Tyler and East Texas. Our compassionate and professional team is committed to providing you and your pets with the best possible medical, surgical, and emergency care. Please contact us anytime for more information.
Reviews about West Tyler Veterinary Clinic
Cat Contracted Ringworm
I brought my cats into West Tyler Veterinary Clinic to have them spayed. Everything went well and the employees were pleasant. But, that was until one of my cats came home with RINGWORM and gave it to her sister. It's a terribly aggressive strain.\t\nI called the vet and told her this. I explained how the ONLY time my cat had EVER been outside my home was when she went to this vet. The ringworm showed up just a few days after she had spent time at this vet. (Ringworm will show up 4-10 days after exposure.) The employee's response was, what I expected. She said, ""No, she didn't contract it here. We don't have ringworm here."" Really? Has she swabbed every inch of every surface and every (bare) hand that touched my cat? She flat out denied any possibility of my cat contracting it there.\t\nI said, ""I had a feeling you would react this way. I'm never bringing my cats back there."" \t\nSo, make you're own decision, of course. But, I wouldn't take any chances. If my cat can catch it, anyone can and that's including people. They, obviously, aren't very thorough at disinfecting all surfaces. Even if this were a one time fluke kind of human error, they flat out denied any possibility, instead of accepting the fact that my cat truly could have caught it there. That, to me, shows a complete lack of ethics and professionalism.\t\nLike I said, you make your own decision. But, I wanted you to be aware of this fact. I will never take my cat back there. \t\nAnd, you know what? If they had accepted the likelihood that she got it there and accepted responsibility, then they would still be my animals' vet.
By Unhappy Cat Owner at Citysearch October 17, 2011 at 10:06 AM