U-Haul Moving & Storage of Parkslope

I can't help but wonder if this u-hual actually trains their 'customer service' associates to make sure that the customer has the most frustrating, painful, excruciating experience when a) giving them MORE business by renting an ADDITIONAL storage space, refund for boxes not used, and giving the customer a hassle when the customer calls to let them know that they were mugged and the automatic payment will not go through because the thieves stole their wallet. Unbelievable! Only saving grace, the use of the space is TEMPORARY and hopefully will NEVER have to have contact with them EVER again. Truly truly sad. If you need moving equipment, supplies, storage, in the Park Slope area, DO NOT use this place. Trust me, it will save you major headaches.